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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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CD Burgess

November 2, 2026

5  out of  5
rating by CD Burgess
"Catie did a wonderful job answering my questions and facilitating a solution."
We responded:
"Thank you so much for the 5 stars, CD! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Brittany Vance

October 22, 2026

5  out of  5
rating by Brittany Vance
"I’ve been with state farm for almost 15 years now. Been with them since I got my license and now they cover my home as well! I’ve never found the need to switch, they’ve never let me down and always had my back! And my new agent Catie is wonderful!"
We responded:
"Brittany, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Wooster insurance team! - Your State Farm Agent, Sharon Guilliams "
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jade griffith

October 21, 2026

5  out of  5
rating by jade griffith
"Catie was great! Awesome service & very professional"
We responded:
"jade, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Wooster insurance team is always here and happy to help. "
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Julie Doty

October 21, 2026

5  out of  5
rating by Julie Doty
"Catie was great! I am new to all of this and she explained everything to me in a way I could understand, she was patient and really helped me understand. I am so thankful for the help!"
We responded:
"Julie, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Zach Donley

August 28, 2026

5  out of  5
rating by Zach Donley
"Spoke to Catie on the phone, helped me figure out what was going on with my bill, great customer service and very friendly."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Voicing Voyage

August 26, 2026

5  out of  5
rating by Voicing Voyage
"I had an amazing experience Jamie helped me out so much I saved almost 100 dollars off my payment monthly with her and it helped a lot. Plus she got me even more coverage than I had for a lower rate."
We responded:
"Voicing, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Sharon Guilliams and Team "
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kayla gower

August 25, 2026

5  out of  5
rating by kayla gower
"Amazing customer service experience with Catie!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Wooster insurance team. "
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Heather Susavidge

July 21, 2026

5  out of  5
rating by Heather Susavidge
"Tauni was wonderful! She was very helpful and great with following up."
We responded:
"Thank you for the 5-star review of Sharon Guilliams’s team - we really appreciate your kind words! "
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Brett Carnegie

June 8, 2026

5  out of  5
rating by Brett Carnegie
"She was great to talk to and was very helpful starting a new policy. Thanks"
We responded:
"Thank you so much for the 5-stars, Brett! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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ben stahl

May 27, 2026

5  out of  5
rating by ben stahl
"Jamie did a fantastic job for us. Not only did she have a great attitude and a great personality but she saved us money. Hell yeah!"
We responded:
"ben, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Sharon Guilliams’s Team!"
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Thomas Deighton

May 27, 2026

5  out of  5
rating by Thomas Deighton
"Mrs. Robbins was so helpful and a joy to talk too! She knew the answers to all my questions, Thank you!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Mikaalai Earley

May 20, 2026

5  out of  5
rating by Mikaalai Earley
"Tauni was absolutely wonderful. Very efficient with her time. Explained everything in a way that would be understandable to those who aren't I'm the insurance world. Straight to the point. Asked the correct questions to the get the insurance we needed. Let us know it's an open door policy and she is always here to assist and even told me about coffee today for buy one get one for a dollar. Who doesn't need coffee to deal with this world these days? Haha. Just great! Energy was superb. Thanks statefarm!!!!!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Wooster to know that you had such a wonderful experience with us here on State Farm Agent Sharon Guilliams’s Team."
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Greg Ellis

May 13, 2026

5  out of  5
rating by Greg Ellis
"Tawny was very helpful in getting me this insurance she was a pleasure to talk to"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Sharon Guilliams’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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BIG RED

May 8, 2026

5  out of  5
rating by BIG RED
"Tauni was very helpful, informative, and outgoing."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Bobby Dixon

May 7, 2026

5  out of  5
rating by Bobby Dixon
"Sharon was awesome to work with! Very knowledgeable and out going. She helped navigate our insurance needs for both home and auto. We were able to lower our monthly payments with comparable coverage (actually a little better on our home). Give this lady a call and see what she can do for you!"
We responded:
"Thank you for the amazing review, Bobby! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Jervaunn Gaskins

May 7, 2026

5  out of  5
rating by Jervaunn Gaskins
"Amazing experience!! No hassle made things such an easy process!! Also got me an unbelievable quote! Helped me save some money and even helped my mother out!! This is the place and person to deal with!! Thanks again!!!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Wooster to know that you had such a wonderful experience with us here on State Farm Agent Sharon Guilliams’s Team."
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Wootown Santa & Mrs. Claus

April 27, 2026

5  out of  5
rating by Wootown Santa & Mrs. Claus
"Jamie was exceptional—professional, knowledgeable, and transparent in addressing all of our questions. We had been with another insurance company for many years before deciding to switch to State Farm, and Jamie made the transition smooth, and stress-free. We look forward to working with Jamie for all of our future insurance needs."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Sharon Guilliams’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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the man becky lynch

April 21, 2026

5  out of  5
rating by the man becky lynch
"Very helpful my dad passed and we had to wait to get the title out of his name and into my name they helped so much with getting it all switched over and took the time to explain everything to me thanks so much"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Sharon Guilliams’s Team. "
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Ashia Rowe

April 16, 2026

5  out of  5
rating by Ashia Rowe
"Jamie is a wonderful consultant. I was in and out in less than 30 minutes! She met all of my needs. (: I love her! forever a customer!!"
We responded:
"Ashia, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Sharon Guilliams’s Team is just a call or email away!"
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Ramelle Lee

April 14, 2026

5  out of  5
rating by Ramelle Lee
"Tauni was really helpful with finding me the the right auto insurance. Great personality, respectful, and knowledgeable. I would definitely recommend"
We responded:
"Ramelle, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Sharon Guilliams’s Team!"
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Bayonetta

April 10, 2026

5  out of  5
rating by Bayonetta
"Tauni was exceptional! She treated us like family both going through the same experience. She saved us a lot of money with great and better coverage on our vehicles that we both got life insurance policies as well and still paying less than just the car insurance we had with Progressive! Highly recommend!!!!!"
We responded:
"Bayonetta, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Sharon Guilliams’s Team is just a call or email away!"
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elvetus Charles

March 26, 2026

5  out of  5
rating by elvetus Charles
"Good"
We responded:
"Thank you so much for the 5-star rating, elvetus! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Kim Clary

March 16, 2026

5  out of  5
rating by Kim Clary
"I want recognize Tawni for being so helpful !! She went above and beyond when i needed to get insurance on my wedding rings. She is always so helpful, professional and polite! Thank you"
We responded:
"Kim, thank you for your wonderful review of State Farm Agent Sharon Guilliams’s Team!"
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Doug Jefferis

March 12, 2026

5  out of  5
rating by Doug Jefferis
"Excellent service and extremely friendly. Fast response and was able to beat my current insurance by several hundred dollars - highly recommended."
We responded:
"We appreciate your review, Doug. We are so happy that you had such a wonderful experience with State Farm Agent Sharon Guilliams’s Team here in Wooster ! "
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Yen Huynh

March 5, 2026

5  out of  5
rating by Yen Huynh
"I’ve had a great experience with my auto and home insurance agency. When I purchased my home, they helped me secure coverage quickly and made the entire process smooth and stress-free. They were responsive, knowledgeable, and made sure everything was in place right on time.

They’ve also helped me save money on my auto insurance while still maintaining solid coverage. I truly appreciate how professional, friendly, and easy they are to work with. Highly recommend their team to anyone looking for reliable service and great support!"
We responded:
"Thank you so much for the 5-stars, Yen! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "